This Limited Warranty does not cover the following: imperfections of the components; mold; comfort or temperature preference; transportation charges (if applicable); any abuse or unsanitary product condition; or damage caused by improper use or care; or if the mattress pad is no longer within the USA, Puerto Rico, or Canada. This Limited Warranty does not include reimbursement for inconvenience, removal, installation, setup time, loss of use, shipping or any other costs or expenses. Failure to follow the manufacturer’s care instructions may void this Limited Warranty.
Royal Therapy® does not warrant that this product is suitable for any person's medical condition or that it will protect the user against bacteria, viruses, or other disease organisms. In no event shall Royal Therapy® be liable for any consequential, incidental, indirect, special, or punitive damages whatsoever in any way arising out the use or inability to use the product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply. Royal Therapy® reserves the right to refuse service and invalidate this Limited Warranty when, upon inspection, the product is found to be in an unsanitary condition, or when the product failure is due to causes other than defective material and/or workmanship.
All warranties contained herein are void if the product is found to have been tampered with or misused by the purchaser beyond reasonable wear, and shall not apply if the product has been physically damaged intentionally or due to accident or neglect, including but not limited to, mold, damage by burns, cuts, water, stains, bodily fluids or is otherwise abnormally soiled, abused or unsanitary. The service terms stated in this Limited Warranty shall be the consumer’s sole and exclusive remedy in the event of a product failure during the Limited Warranty period. Royal Therapy® makes no warranty beyond what is contained in this Limited Warranty. Royal Therapy® does not authorize any person to create for it any other obligation or ability in connection with this Limited Warranty.