What are people saying about our VeranoCool Mattress?

Royal Therapy material responds to your body weight and heat. When not in contact with your body, the material returns to its usual shape (which it’s designed to do so it feels like new every time you sleep on it), so it can feel slightly firmer when you first lay down. After some time on the mattress, the material begins to react to your body heat and feels more conforming and responsive. Because the material responds to temperature, if your room is extremely cold, the mattress may feel less responsive and slightly firmer; if your room is extremely hot, the mattress may feel more responsive and softer. No matter how firm or soft the mattress feels, it still offers the support that your body needs to fully relax during sleep.

After being manufactured, Royal Therapy material may have a slight odor. This is a normal and harmless odor that usually goes away before the product reaches you.  It can be beneficial to "air out" your mattress for a couple of days, leaving the sheets off when not sleeping on it.

It is perfectly normal for the material to break in where you sleep and start to soften and condition in those areas. That is a very normal and desirable feature of the material. Some people expect memory foam to behave similarly to a traditional spring mattress, but this is not the case. While you sleep, our material will align your spine and provide support to your body as it cradles you.

Yes. The Royal Therapy Mattress conforms perfectly to an adjustable base.

Clean Your Mattress with a Vacuum

To clean your mattress, remove all bedding from it and sprinkle some baking soda over the surface. Leave the baking soda on for 12 to 24 hours, then vacuum off all residue. If possible, use a handheld vacuum with a small brush attachment; this will help loosen dirt and debris from crevices in your mattress.

Make a Homemade Memory Foam Cleaning Solution

To clean your memory foam mattress, you can make a homemade cleaning solution that is safe for the environment and your health. Here's how: Mix one part mild detergent with two parts warm water in a spray bottle and shake gently to combine.

Get Stains Out of Your Memory Foam Mattress

Getting stains out of your memory foam mattress can be tricky. You'll need to treat dry, severe, and liquid stains differently. Read the instructions on the product first before treating any of these types of stains.

If you want to use a cover or protector on your Royal Therapy Mattress, keep in mind that any additional covering will reduce the cooling properties of the mattress to some extent. To reduce the loss of cooling effects, we recommend using a cover or protector made of a highly breathable material.

Yes. Your Royal Therapy Mattress ships for free and is delivered right to your doorstep in the lower 48 states.  

Each Royal Therapy Mattress takes 1-2 business days to package. Once shipped, transit times will take from 5-8 business days depending on your location.

We're so glad you're interested in our products!  We accept all major credit cards, PayPal and we offer 0% APR financing through Affirm.

Your payment may have been declined due to any of the following reasons:

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We have a 100-nights money back policy! You either fall in love with our mattress or return it to us.  No return fees or shipping fees are charged for returns during a 100-days return window.

It’s simple. Purchase a mattress and sleep on it for up to 100 nights. If for any reason you don’t totally love your Royal Therapy mattress, simply return it for a 100% refund.

The shipping fees are covered by the customer for returns past 100 days.

This limited warranty covers any deterioration in the materials that causes the mattress to have a visible indentation greater than three-fourths (3/4) of an inch, not associated with a sag in the foundation, slats, box springs, or platform. It also covers any physical flaw in the mattress that causes the material to split or crack despite normal usage and proper handling. Should the product develop defects for reasons other than misuse or neglect within the limited warranty period, Royal Therapy guarantees that this mattress will be replaced or repaired at our option, without cost to you, should it be deemed defective because of faulty workmanship, or structural defects, excluding the specific limitations contained herein. The customer is responsible for returning the product to us. All transportation costs are the responsibility of the Royal Therapy.

• When product failure due to causes other than defectiveworkmanship or materials.

• If the product is showing normal wear and tear.

• If the product is used for commercial purposes.

• If the buyer does not produce proof of purchaser.

• If the product is found to be unsanitary.

• If the recommended weight restrictions are exceeded.

• To damage resulting from misuse or abuse caused by the buyer.

• To damage caused by the repairs or parts replacement by an unauthorized person

• If the product has been mishandled (including during shipping), subject to physical abuse or an improper power supply, or otherwise operated in a manner inconsistent with procedures outlined in the owner’s manual and warranty.

• To damage to mattresses, bedding, cables, electrical cords, or accessories.

• To modification of the product without prior written consent by Royal Therapy.

• Failure to follow the manufacturer’s use and care instructions may void the limited warranty